While perusing the local tech news I stumbled across this nugget off the Yahoo Tech wire.
Apperantly, AT&T is allowing customers who bought iPhones after May 27th 2008 you will be entitled to get a free upgrade to the latest 3g version.
On its face it sounds like a bit of the good will I have been so desperate to see is leaking out, despite Apple (and AT&T's) best efforts.
While I am always happy to see corporate policies that are friendly to the consumer I can't help but feel underwhelmed at the news.
#1. May 27 - July 11th isn't that long of a period. Frankly the savvy consumer could likely do a return (Sure they might incur a $40 restocking fee)if they discovered the new model in time.
#2 The new model will allegedly require a more expensive data plan, thus AT&T is getting an instant $10 a month bump in their revenue.
#3 The May 27th date doesn't seem really fair to the swath of customers who purchased the original within the last year. While I wouldn't advocate a totally free swap, at least some type of significant upgrade program would be welcome. (I.e. if you bought a 2g iPhone within the last 3-6 months, credit of $150 will be given out for operational tradeins).
Honestly, this is the kind of stuff I would love to do in practice. Representing the interests of consumers on matters such as these are what get me fired up. I love the advent of new technology and I can completely respect Apple's ability to call the shots and basically operate a business model on whatever terms they want. But it doesn't mean that as a consumer I have to like it.
Disclaimer
Nothing posted on this site should be considered "Legal advice". I am not an attorney, yet, nor would my status as attorney in the future, result in any type of attorney client relationship based on the thoughts and opinions posted to this blog by myself or anyone else.
Monday, June 16, 2008
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